POSITON: Intake Specialist
LOCATION: Greenville Administrative Office
ANNUAL SALARY: $ 31,200
DEPT: CEOD
DIVISION: LIHEAP
UNIT: Greenville
CLASSIFICATION: Regular Full-Time
JOB SUMMARY: Responsible for designating intake and screening of client traffic for appointments. Conducts home visits to eligible households. Completes documents for assistance with all required data for files, logs, and other internal systems. Participates in initial eligibility screening for program participation, referrals, and other service delivery. Provides support services to customers, assisting with special services for customers as assigned. Provides clerical support, pre-screening customers, and general administrative duties. Performs other related CSBG and LIHEAP duties as assigned and other general office assistance. Assist with front desk duties as designated.
QUALIFICATIONS: High School graduate or equivalent required: additional formal training beyond high school desired. Experience working with the public is required. At least two years of experience in customer service or related work desired. Excellent verbal communication skills and good telephone voice required. Must have excellent organizational and record-keeping skills; legible handwriting required. Must be proficient with computer programs, including standard word processing, database and spreadsheet programs with the ability to adapt to custom software required. Self-starter desired, with the ability to work as a part of a team. Knowledge of service area desired. Valid S.C. driver’s license, good driving record, and dependable transportation required.
Please apply online at https://phpstack-673072-3180388.cloudwaysapps.com/careers.php. An Application is not valid until it has been received in the SHARE Department of Human Resources. Applications for this position should be made in writing to:
Director of Human Resources
SHARE
P.O. Box 10204
Greenville, S.C. 29603
*The closing date is for the convenience of SHARE. SHARE reserves the right at any time to fill the position extended the application period and/or the effective date without notice and without final consideration of any pending application. Applications from current SHARE employees are considered in accordance with the agency policy for in-house consideration when received within 5 working days of the date of the notice and otherwise are considered with those received from other sources.
SHARE IS AN EQUAL OPPORTUNITY EMPLOYER